A couple from Nottingham who believe they contracted food poisoning whilst on holiday in Morocco in 2011 are claiming compensation from luxury holiday firm Kuoni.
The couple, Edward and Marie Caunt, had planned to spend their luxury holiday touring Morocco for 11 days, visiting places such as Fes, Casablanca and Tangiers. Unfortunately, just four days after they arrived, they were both struck down with salmonella.
The remainder of the couple’s luxury five-star tour was spent admiring the four walls of their hotel room as they suffered from symptoms of food poisoning. Mr Caunt, 69, commented, “We were supposed to be staying in Bedouin camps with barbecues and we missed out on all of that. We were really upset. If people book a five-star tour then it should be guaranteed they will have the best care, accommodation and the best food. If we could get back the money for the holiday that we didn’t have that would suit us.”
Through Irwin Mitchell solicitors, the couple are suing Kuoni Travel Limited, the tour operator for their holiday. It is hoped that court proceedings issued will result in a compensation payout for the couple to cover the cost of the holiday that they missed out on.
Have you suffered from food poisoning on holiday?
You’re relaxing on a beach with the family, thoroughly enjoying your package holiday. The last thing you want to think about is food poisoning. Unfortunately though, many people are struck down with food poisoning on holiday each year and if you are staying in accommodation where food hygiene standards are low, there is the potential for food poisoning to occur. Your tour operator has a duty to ensure that your holiday goes smoothly – this means the accommodation they provide should be of a good standard and well-maintained. If you fall ill with food poisoning during your holiday, contacting your tour operator should be your first step; other people may have been affected too. This can really ruin your holiday, and if you have missed out on fun in the sun due to illness, you could make a claim for compensation.
How to claim food poisoning compensation
Just like Mr and Mrs Caunt in the story above, you could be eligible to claim compensation if your holiday has been cut short or ruined by food poisoning. Contact Accident Advice Helpline today and we can discuss your claim in more detail. We’ve dealt with hundreds of claims for injuries and accidents that happen on holiday, and our team of professional personal injury lawyers have years of experience. Get in touch with us today by calling our freephone helpline and we will let you know straight away whether you have a viable claim.
Source: Nottingham Post