Throughout our lives we may opt at some point to stay in a hotel, wanting our stay to be an enjoyable and relaxing experience. We may use a hotel for a holiday or even for a work trip; either way we’d like to have a pleasant stay and would hope that our every need is catered for. However, sometimes our stay in a hotel is not always that pleasant, especially when it comes to staff negligence.
Most hotels will have a tiled lobby floor, which is extremely prone to becoming slippery, especially when wet. The use of tiled lobby floors is for cleaning purposes, as these are easier to clean than carpeted floors. People will be walking in from the outdoor elements all of the time, so it is perfectly understandable why this flooring is used for hotels.
What kind of incidents can occur?
A wet hotel lobby floor may occur for many reasons. People are bringing in water all the time when it is raining or snowing outside, so there should be sufficient door mats in place as you enter, but even this does not catch every drop of water that may be brought in by guests. Staff should be on top of this problem and ensure there are appropriate notices to warn guests at the hotel of any slippery floors.
A staff member may have cleaned the floor but left the floor too wet, which is now slowly drying but the staff forgot to put up the ‘Wet Floor’ notice to warn customers of this hazard. These occurrences can lead to a slip if the hotel workers have been negligent and failed to warn people sufficiently, or have not provided extra doormats to cope with the current weather.
How do I claim for an accident due to a wet hotel lobby floor?
If you have slipped on a wet hotel lobby floor you may suffer injuries that have ruined your vacation, or led you to you missing days at work, or incurring medical costs.
At Accident Advice Helpline we can offer you advice on how to claim for a personal injury, and it is highly likely you won’t even have to go to court. You have nothing to lose by ringing our helpline on 0800 689 0500 for guidance. If you do decide to go ahead with the claim you will benefit from our no win, no fee* policy.
Date Published: November 30, 2015
Author: Sarah Douglas
Category: Accident in a hotel