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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for shop customer slips, trips and falls


    Have you ever been walking around a supermarket and noticed a puddle of water that doesn’t have a warning sign next to it? Sometimes you just aren’t aware of the potential hazards in shops that haven’t been attended to. There is potential for shop customer slips, trips and falls in most types of retail outlets, as there are many factors that could lead to these types of accidents that may be due to the negligence of members of staff.

    Most retail outlets will be quite diligent with the health and safety of their customers and staff, but sometimes these hazards are not addressed due to staff being too busy, or maybe the shop owner or manager is aware of the problem but doesn’t think it important enough to fix. That is where they may be wrong; tiny problems could lead to a significant accident if they aren’t addressed early enough.

    What might be the cause of such accidents in shops?

    There are a number of ways someone may suffer shop customer slips, trips and falls. Perhaps someone has dropped some milk in your local convenience store but no-one has cleaned it up or placed a warning sign, and then before you know it you’ve walked around the corner and become the victim of a very nasty accident.

    It could also be possible that a section of carpet or flooring has started to come away from the entrance of a shop, but again, staff haven’t spotted it or deemed it enough of a problem enough to cause an accident, and then it keeps getting dragged out more due customer footfall and thus becomes a trip hazard.

    What do you do if this has happened to you?

    If you have been unfortunate enough to suffer an accident in a retail outlet due to the store’s negligence, the store will perhaps apologise or offer you goods in compensation.

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    However, you may be entitled to receive compensation for your injuries that goes beyond the offer of apologies or goods. All you have to do is get in touch with Accident Advice Helpline to find out if you can make a claim. Call 0800 689 0500 and benefit from our 15 years’ of experience to see if you could make a no win, no fee* claim.

    Date Published: November 30, 2015

    Author: Sarah Douglas

    Category: Accident in a shop

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.