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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for retail staff injuries


    Whether you’re a retail assistant in a clothes shop or a customer service adviser in a department store, working in retail can be a varied and fast-paced role, and you can be expected to carry out a wide range of duties. It might not seem like the most hazardous environment, but a retail store does have its hazards which could cause an accident if you’re not careful.

    Musculoskeletal injuries caused by repetitive movements are among the most common types of retail staff injuries, but slips, trips and falls are also fairly common amongst those working in the retail industry, and often these types of injuries are caused by somebody else’s negligence. If a colleague or your employer is to blame for your accident, we could help you claim personal injury compensation.

    What’s caused your accident?

    Some of the most common retail staff injuries we have helped secure compensation for include:

    • Slip, trip and fall injuries – falling over boxes of stock, tripping over hazards in stairwells or falling from height (for example whilst climbing a ladder in the stockroom)
    • Head injuries – often caused by a fall or from banging your head on shelves or units
    • Injured by objects falling from height off shelves or units
    • Electrocution from faulty equipment such as cleaning equipment
    • Skin conditions or chemical burns from cleaning products and chemicals
    • Back injuries usually caused by lifting heavy or large items such as boxes

    Whatever type of injuries you have sustained, you could find you’re eligible to make a personal injury claim if somebody else is at fault. Perhaps you fell from a faulty ladder in the stockroom? Your employer should ensure that equipment such as ladders is regularly checked and safe to use.

    Maybe you tripped over boxes of stock left lying around the shop floor? A clean, tidy working environment can prevent accidents from happening. If you feel more could have been done to prevent your accident at work, we can help you make a claim for personal injury compensation, and you can get confidential, no-obligation advice from our advisors.

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    Making a claim

    There’s no need to feel guilty about making a claim as your employer has liability insurance in place in case things like this happen. At any rate, if they are to blame for your accident and injuries, they should be held liable.

    You’re the one suffering and in pain, and you may also be affected financially if you’ve needed time off work to recover from your injuries. Pick up the phone and call Accident Advice Helpline on 0800 689 0500 today to see if you could make a claim.

    Date Published: August 22, 2015

    Author: Paula Beaton

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.