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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Learn more

    What does compensation mean?


    People often talk of a “compensation culture”. There is the idea that people are desperate to make a claim and see it as easy money. However in a lot of cases the people who are claiming compensation have lost out in a number of different ways.

    There is a simple answer to the question “What does compensation mean?” It literally means to make amends for someone’s suffering or losses.

    Things you can be compensated for

    While it is true that people want money for compensation, usually this money is to make up for losses such as:

    • Damaged items. If someone damages your vehicle in an accident and it wasn’t your fault then it is your right to get money back for it in order to replace it for a new one. This is equally true if items are damaged as a result of a trip or a fall.
    • Medical costs. Even if you get treatment via the NHS you may need to pay for additional prescription medicine and other costs may be involved (such as physiotherapy). It can be possible to claim for this.
    • Lost wages. If you are ill or injured and cannot work then this is money that you are missing out on. This is not your fault so it is worth pursuing the claim.
    • Mental and emotional distress. It has only been in recent years that people have become more aware of the effect mental and emotional problems can have on people. While this is harder to prove it is not something that should be dismissed.

    Making a claim

    Sometimes the person you should make a claim against is obvious. If you get hit by another driver, they ought to pay for repairs. Likewise, if a business fails to put up signs showing that the floor is wet or do not supply hard hats to visitors on a building site then this is their responsibility.

    As well as getting compensation, the benefit of this is that companies review their practices in order to ensure they do not have to pay out in the future. This will reduce the risk of others being hurt in the same way as you.

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    Why you should contact Accident Advice Helpline

    It is not always immediately obvious what kind of compensation you are entitled to. Some insurers have been known to settle as quickly as possible while others may look for reasons to avoid paying out.

    This is why it helps to have a legal representative that can represent you and put your interests front and centre.

    Accident Advice Helpline is available 24 hours a day and we have a number of legal professionals that can discuss your claim with you.

    We have had thousands of satisfied clients (look up the reviews online) and the endorsement of consumer rights champion Esther Rantzen. Don’t delay, call us today!

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.