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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for being injured by a faulty lift


    We use lifts every day and often don’t consider the risk – we’re relying on the lift owners to ensure that they are safe to use. Yet a faulty lift could cause serious psychological and physical injuries, and lifts in public places should be regularly checked and maintained to safe standards, to prevent being injured by a faulty lift.

    Lifts should be examined by trained professionals, to ensure that they are safe, and inspections should always be carried out by qualified individuals. Relevant documentation relating to the inspection should be supplied to the lift owner, and those inspecting lifts are legally obliged to let the owner know if they detect a fault. If a lift is faulty, it should immediately be taken out of service until the fault has been rectified – otherwise there is the risk that members of the public could be injured by a faulty lift. The owner of the lift has responsibility for its safety and maintenance, so if you’ve been injured in a lift fall or other accident whilst using a lift, they could be held liable, if negligence has occurred.

    How is negligence proven?

    In order to make a claim for personal injury compensation, it will need to be proven that the lift owner/operator has been negligent. Negligence could cover the following types of situations:

    • Failure to regularly inspect and maintain lift
    • Failure to obtain documentation relating to a recent inspection
    • Lift technicians failing to spot a fault and report it to the lift owner
    • Failing to take a lift out of service after a fault has been reported
    • Failing to carry out repair work to a faulty lift

    If you are a member of the public who has been injured by a faulty lift, you could claim personal injury compensation if negligence has occurred. There’s a three-year time limit in place to make a claim, so it’s a good idea to get in touch with a personal injury lawyer as soon as possible after your accident occurs.

    We’re here to help

    Here at Accident Advice Helpline, it’s our job to help members of the public claim compensation for injuries sustained in accidents that were somebody else’s fault. So if someone else is to blame for your accident, call us on 0800 689 0500 to find out more about the claims process and receive confidential, no-obligation advice. We have been in the personal injury industry since 2000 and since then we’ve handled hundreds of claims for lift injuries – so let us help you.

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    Category: Faulty product claims

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.