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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for injured charity shop staff


    Working in a charity shop may be a little different to working in a variety of other stores. However in reality there are still many rules and regulations that should be followed. Just because staff will usually work voluntarily, they still have a right to work in safe surroundings.

    Plenty of people donate all kinds of things to be sold in charity shops. The idea is the shops can raise much-needed funds for the people they support. There are all kinds of ways this can be done, but as far as the staff are concerned they should be able to work in safety at all times.

    What could lead to injured charity shop staff?

    Injured charity shop staff could be hurt in a variety of ways. For example if they are asked to move or unpack boxes of items donated to them by members of the public, they could end up being injured by doing so. Heavy boxes, no knowledge of what is inside and much more besides could all be problematic for those who are in this particular position.

    Similarly there could potentially be issues with the shop itself that might lead to injured charity shop staff. For instance they might be walking through the shop only to slip on an obstacle in the aisle, or to trip over it. Clearly there should be rules in place that ensure there is as little chance of something like this happening as possible.

    What can you do if you are hurt under similar circumstances?

    All accidents in charity shops – as is the case in other shops and locations – should be reported. There should be an accident book on-site and someone should be responsible for entering the pertinent details in that book.

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    There should also be the chance to seek first aid from someone in the shop who is qualified to give it. Depending on the nature of your injury you may also need further medical assistance from your GP or even the hospital, for broken bones and other more serious injuries.

    Accident Advice Helpline should also be on your list of places to go to for advice and support. Call us on 0800 689 0500 and you can find out whether you have a chance to make a no win, no fee* compensation claim as a result of what happened to you in the last three years.

    Date Published: September 1, 2015

    Author: Allison Whitehead

    Category: Accident in a shop

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.