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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for hotel reception accidents


    The one thing you can usually count on whenever you stay at a hotel is a warm welcome at the reception area. Very few people will end up having hotel reception accidents because these areas, as is the case with the rest of the hotel, are kept to the highest and safest of standards.

    In every business there is a requirement to make sure everyone working for that business and everyone visiting the premises or using the services there is safe at all times. Health and safety laws are laid out to ensure the rules regarding this area are clear and can be followed without any problems. It is rare that negligence would crop up in these circumstances.

    How could hotel reception accidents happen?

    One of the more common examples that could potentially happen would be for someone to slip or trip over because of a hazard in the reception area. For example if cleaning equipment was left somewhere that was not easy to see until you were right on top of it, you might fall over it. In another example you could slip over if the carpeting in that part of the hotel was substandard in some way.

    As you can see there are several things that could potentially go wrong. Such incidents do not often occur, and this is due to the diligence of those responsible for managing hotels across the country, and indeed the world. However, if something did go wrong you could potentially be hurt as a result of staying in that hotel.

    Finding out what happened

    It is always important to find out exactly what happened in these circumstances. For example you will want to know whether someone else was to blame for the accident. If the carpet tripped you up and you know it was in poor condition with no effort made to repair it, this could be construed as a hazard. As such you may find you have a good case to make for compensation.

    Open Claim Calculator

    Accident Advice Helpline may be able to help you in this respect. If you call our free 24/7 enquiry line you can find out whether you have enough evidence to bring that no win, no fee* claim in the near future. We can assist with claims made against hotels in the UK and abroad, depending on your situation. Call now on 0800 689 0500.

    Date Published: July 27, 2015

    Author: Rob Steen

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.