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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for department store injuries

    Department store injuries do not happen often but when they do it can be very frustrating, especially if your accident was the result of someone else’s negligence. No one expects a shopping trip to end up with a trip to hospital.

    Possible department store injuries

    Falls and trips can lead to broken bones, lacerations and even head injuries. In department stores if packaging is left on the floor or if displays are unsecured or not properly checked they can lead to people falling over or being tripped up by loose objects. Making sure displays are secured is important for the safety of visitors to the store. Mannequins and materials such as metal or wood being used to create the display can be dangerous if they are not fixed in place. If these materials fall or swing out into the walkways they can easily hurt someone nearby.

    Staff at department stores can also be involved in accidents. The management of the store needs to ensure that all workers are given proper training, especially for physical jobs such as moving heavy loads. Carrying and moving loads in the incorrect way can lead to serious injuries, from strains and muscle injuries to falls from unexpectedly heavy items that could cause more serious mobility issues. All heavy loads should be labelled properly with the weight and moved using safe methods.

    Department store health and safety

    Department store managers should be aware of the possible injuries and accidents that can occur in their store. They need to ensure that all staff have proper training for the duties they are expected to carry out and that regular checks are undertaken to make sure everything is safe for visiting customers. Maintenance of the store itself is important in preventing injuries from deteriorating floors, lifts, stairways and escalators for example. If you suffer department store injuries because the store was not properly maintained you may be able to claim compensation for your injuries.

    Suffering injuries at any time is a distressing thing to go through; when the accident could have been prevented it becomes more upsetting and it is important for that company to be investigated if they are not following health and safety guidelines. At Accident Advice Helpline we understand it can be difficult and we have 15 years’ experience in the industry. We offer all our clients a no win, no fee* policy so there are no upfront fees to pay. Call today on 0800 689 0500 to discuss your claim.

    Open Claim Calculator

    Date Published: November 30, 2015

    Author: Sarah Douglas

    Category: Accident in a shop

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.