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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for a department store fall


    Department stores have a lot of different products on offer and so attract people looking for all sorts of items. They need to be safe and managers and owners need to ensure that things are well looked after and repairs are carried out professionally. A slip or a fall can happen at any time but when it happens in a department stall because of the store staff or owners’ negligence it is very frustrating.

    What can cause a department store fall?

    A department store fall can happen for a number of different reasons but there are things that staff and managers of stores need to look out for an be aware of in order to keep their customers safe. Floors should be clean and free from puddles or spills that can make the surfaces slippery and therefore become more likely for people to fall. They should ensure that they have cleaners or cleaning equipment to tackle any spills or dirt that may cause falls and should put up warning signs while the area is wet.

    Cardboard and packing materials left in the store can cause a department store fall. If walkways are left with pieces of cardboard or packaging then they can become a tripping or slipping hazard and lead people to fall over and injure themselves. A fall caused by the negligence of the store can be frustrating. You may be able to claim compensation for injuries you sustain and Accident Advice Helpline can advise you and help you to make a claim. We offer free, no-obligation advice so give us a call if you are unsure and we can talk through your options.

    Responsibility of department store managers and staff

    All staff should have proper training for tasks they carry out and general health and safety procedures should be in place to ensure the place is kept in a safe manner. Cleaning schedules should be made and procedures for wet floors or incidents to be dealt with should be organised. It is important also that the staff are aware of the risks that can happen, and know what to do to avoid or deal with issues that do occur.

    If you are involved in a department store fall that was not your fault you may be able to claim compensation. Accident Advice Helpline has 15 years’ experience in the industry and can help you to claim the compensation you deserve. Call today on 0800 689 0500 to discuss your case.

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    Date Published: November 30, 2015

    Author: Sarah Douglas

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.