A visit to a coffee shop should be – and usually is – a pleasant experience. It is quite rare that something would go wrong that could potentially lead you to suffer an injury of some kind.
Coffee shop injuries could potentially involve burns or scalds from hot drinks, other injuries caused by slipping over on a spillage, or even injuries caused by using furniture that is not fit for purpose.
As you can see, while burns and scalds from hot liquids are perhaps the more obvious things that could happen to incur coffee shop injuries, other things could happen as well. The good news is that the majority of coffee shop owners know how important it is to make sure their customers are safe and welcomed at all times. They should apply good health and safety procedures and also ensure risk assessments are performed so they can minimise any risks that might be present.
What should you do if you are the one who has been injured?
Firstly you should report it. If you don’t and you later decide to make a claim to seek compensation, the store won’t have any record to back up your claim. Furthermore take photos of any injuries you have immediately, and pictures of the scene too if it is relevant.
For example if you tripped over the carpet when walking into the coffee shop because it is old, frayed and worn and you got your foot caught in it, take a picture to support your case. If you don’t and the store later replaces the carpet, you won’t have proof.
Make sure you seek advice for your injuries as well. They should be recorded in the accident book all coffee shops should have on the premises. On some occasions your injuries may worsen as they develop, particularly if swelling and bruising don’t become apparent until after you have left the shop.
Seek no-obligation advice as well
This is another strong point to remember. It is not necessary to consider the steps involved in making a compensation claim on your own. You can seek proper legal advice from lawyers who are experienced in this specific area.
Accident Advice Helpline may be able to help in this respect. Just call us now on 0800 689 0500 to find out more information so you know whether you could indeed make a compensation claim.
Date Published: September 1, 2015
Author: Allison Whitehead