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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Compensation for call centre slips, trips and falls


    Working in a call centre can be quite an intense job to do. You will be on the phone for much of the time but there are other things you will need to do as well. Even if you leave your desk for lunch and break times you’ll be expected to be back there in time to resume your work at the allotted time.

    While much of this won’t come as a surprise to you, you might be surprised to learn that some people suffer call centre slips, trips and falls while they are moving around the floor or building where they work. These incidents don’t crop up that often but they do happen, and when they do they can have profound consequences for the people who suffer them.

    Injuries both minor and serious

    You’d be right to wonder how you might be hurt in circumstances like this. For example you could end up getting a foot caught in a piece of flooring that hasn’t been tacked down or fitted properly. You might slip in a puddle left by a cleaner’s mop bucket. Worse still, you might slip at the top of a flight of stairs and end up falling down them.

    Whatever the case may be, call centre slips, trips and falls may not sound that serious but they could have the potential to be. Anything from embarrassment to broken bones could be suffered by the person who ends up falling or slipping over. If this was you, how would you cope with your injuries from that moment on?

    Long-term injuries?

    In some instances – thankfully rare ones – you might receive injuries that will have a long-term effect on you. For example you could fall and break your coccyx, otherwise known as your tailbone. This is a very painful injury and it means you won’t be able to sit down. You could be off work for some time and some people can never sit properly again because of the pain.

    Open Claim Calculator

    It doesn’t matter if your injury is small or more serious, like the one mentioned above. In every case the team at Accident Advice Helpline can assess what happened to find out whether a compensation claim could be warranted for you. Call 0800 689 0500 now to find out more. This could be the first step towards a successful claim for compensation.

    Date Published: August 22, 2015

    Author: Allison Whitehead

    Category: Accident at work claim

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.