There are all kinds of cafés and coffee bars open in cities and towns across the country now. Many of these are opened under familiar brand names, but some will be owned independently as well. In every case they provide somewhere nice to go if you need some refreshments, particularly if you’re in need of a nice hot drink.
While it is possible for burns from hot drinks to occur in various situations, they are quite rare in reality. You would expect your drinks to be hot if you order tea or coffee, regardless of whether you are taking them to go or enjoying them at the venue you buy them from. The service you receive should be excellent at all times and there is very little worry that burns from hot drinks might be experienced at any point.
How could something like this happen?
If your drinks are brought to you this should be done with care. If a waitress or waiter was to spill a drink on you, causing you to suffer a burn, this would be their fault and not yours. In contrast most takeaway outlets will provide cardboard sleeves on their drinks and serve them in insulated cups so you don’t burn yourself picking them up once they have been made.
If this was not the case and you received your drink in a plain paper cup with no protection, and it caused you to experience a burn, it might point to negligence on the part of the café owner. They should be able to serve drinks without causing people problems in picking them up.
Are you in doubt about whether someone was to blame for your burns?
We all know to take care when we have a hot drink. However it is reasonable to expect other people to take care as well, and not to be careless when serving or carrying any drinks for any reason.
If you have been in a similar situation and you are now wondering whether you might have cause to bring a compensation claim, call us first at Accident Advice Helpline. The number you need is free to call on 0800 689 0500. Make sure you get in touch with us and our expert advisors will consider whether you might have a chance to make a no win, no fee* claim in the future.
Date Published: June 18, 2015
Author: David Brown