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Compensation for accidents at a soft play centre

Soft play centres are popular with families and for good reason. For some families, they’re a regular opportunity to get the kids out of the house and give them somewhere safe to play. For other families, they’re a place to head during the school holidays to let young kids let off some steam on rainy days. From slides and ball pits to tunnels and climbing areas, there’s something to suit toddlers of all ages in soft play centres, and although they are generally safe places, accidents at a soft play centre can and do happen. Children are more at risk of being injured in accidents than adults, as they are generally less aware of hazards and the risk of accidents occurring.

What injuries are common in accidents at a soft play centre?

Accidents at a soft play centre can lead to a range of different injuries from minor to serious. The Royal Society for the Prevention of Accidents puts in place guidelines for the operation of soft play centres, including guidelines for health and safety, capacity and child welfare. But accidents still can and do happen, often as a result of negligence or faulty equipment. In 2010, the introduction of BSEN1176-10 put in place a code of practice for operators of soft play centres, just in time to coincide with an increase in the number of centres springing up across the UK. Since 2000, Accident Advice Helpline has helped hundreds of people claim compensation after their children were injured in accidents at a soft play centre and here are some of the most common types of injuries suffered:

  • Head injuries
  • Facial injuries
  • Fall from height injuries – for example falling from a slide
  • Broken bones
  • Neck or spinal injuries
  • Cuts
  • Bruises

Even the most minor injuries such as cuts and bruises can have more of an impact on a toddler than they would do on an adult, knocking their confidence as they are beginning to explore the world for themselves.

What can you do if your child is injured in a soft play accident?

In many cases, it may be that the soft play centre owner is to blame for your child’s accident. For example, perhaps they failed to maintain slides or tunnels to a safe standard and the slide broke, causing your child to fall and hit their head – or metal poking out of the side of a tunnel caused lacerations. It may also be that lack of staff supervision led to your child suffering more serious injuries than they otherwise would have – for example if staff have not been keeping an eye on children during organised sessions then they could be injured. If this sounds like what has happened to your child, you could get in touch with Accident Advice Helpline to make a personal injury claim or find out more about what’s involved in making a claim.

Are accidents at a soft play centre common?

Although the majority of centres are run by competent staff and are safe places to be, accidents can and do happen, and parents may be able to claim compensation if their child has been left injured. One such accident at a soft play centre in Hawick left a three-year-old boy with a five inch cut to his back after he fell through a hole in some netting. This may not sound like a major injury, but it could easily have led to the need for surgery or stitches and resulted in scarring, not to mention the psychological trauma suffered by the toddler after his accident. An accident at a centre in Woodley in 2016 saw an 18-month-old boy knock out his front tooth whilst using a slide – it’s believed that a ‘lip’ on the slide was responsible for the boy’s injuries. It doesn’t matter how minor or serious a child’s injuries are – if somebody else, such as the soft play centre operators, is responsible for their accident due to their negligence, then it may be possible to make a personal injury claim on their behalf.

Should you claim compensation after accidents at a soft play centre?

Accident Advice Helpline encourages anybody whose child has been injured due to negligence to make a personal injury claim for compensation on their behalf. You may be able to claim compensation if your child was injured in a playground accident, an accident at a soft play centre or even an accident at school or nursery. The claims process is actually fairly simple and stress-free when you make a claim with Accident Advice Helpline and there are no upfront fees to pay, as our professional personal injury lawyers work on a no win no fee basis. It can be worth making a personal injury claim even if your child has suffered minor injuries such as a concussion or cuts and bruises. This is because as well as compensation for your child’s injuries, you could be entitled to receive compensation for your lost earnings, if you have taken time off work to look after your child after their accident.

How much compensation could you receive?

The amount of compensation you could actually receive if your claim is successful takes several things into account, including:

  • The severity of your child’s injuries
  • The impact of their injuries on your lives
  • How much (if any) time you have taken off work and any loss of earnings you have suffered
  • The cost of any medical treatment your child will need now and in future
  • Any developmental or psychological issues your child has suffered as a result of their accident

We process each and every claim on an individual basis and this means that the amount of compensation you receive can vary, depending on the circumstances. You can get an idea of how much compensation you could receive by taking the 30-second test™ on our website, then give us a call on 0800 689 5659 to find out more about making a no win no fee claim.