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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Common hazards in the call centre industry


    “Working in a call centre is hardly the most dangerous job in the world,” we can hear you thinking. And, you’d be right, kind of. Actually, there are the same hazards working in a call centre as there are working in any office based jobs, and common hazards in the call centre industry can be avoided with a bit of awareness of personal safety.

    What could happen in a call centre?

    Common hazards in the call centre industry could include:

    • Trailing cables or wire causing trips and falls
    • Faulty electrical equipment such as computers or headsets causing electric shock
    • Damaged headsets causing hearing damage
    • Scalds from somebody spilling hot drinks on you
    • Repetitive strain injury from repetitive movements or your workstation being set up poorly
    • Poor seating/desk position causing back strain

    If you’ve suffered hearing damage or sprained your ankle after a trip in a call centre, you might be wondering if you could claim personal injury compensation. Too often, people don’t bother to find out if they could make a personal injury claim because they’re worried their injuries are not severe enough. In fact you can make a claim even for minor injuries, provided somebody else is at fault. So if you believe your employer is to blame for your accident, why not get in touch with Accident Advice Helpline?

    How have you been injured?

    Many common hazards in the call centre industry lead to minor injuries, but if you have sustained more serious injuries, you may need to take a prolonged period of time off work to recover. For example, if you have suffered hearing damage from a faulty headset, you might even find you’re unable to return to your job at all. You shouldn’t have to suffer in silence if a negligent employer has caused your injury, and we can help you to get the compensation you deserve. Give Accident Advice Helpline a call on 0800 689 0500 to find out if you could make a claim for compensation.

    It’s free to call and our helpline is open 24/7 – there’s no obligation to proceed with a claim either. Whether you’ve suffered minor or serious injuries, you can make a claim with us on a 100% no win, no fee* basis, so there’s no need to worry about how you will afford expensive legal fees. Why not take the 30-second test on our website right now and find out how much compensation you could be entitled to?

    Open Claim Calculator

    Date Published: May 30, 2016

    Author: Paula Beaton

    Category: Office accident claims

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.