At some point in your life, you may have to consider entering a relative into a care home if they become too infirm for you to care for later in life or they become ill. This may be a difficult decision as you will be required to put your trust in carers and residential nurses to care for your relative to the best of their ability. Care home workers undergo training to ensure that they are safe while handling patients but they also undergo training in order to keep residents safe. This means they must be able to remind residents to take medication, they must be able to bathe and dress residents where needed and they must keep a care plan of their activities and the health of each individual resident.
A negligent care home may fail in their duty of care by not providing the correct training to workers or by failing to ensure their workers are treating patients with the respect and sensitivity they deserve. Where there is evidence of negligence, you may be able to make a claim for compensation.
How negligence can be proven
Unfortunately, as you are not always present to watch how care home workers treat your relative, you may find it difficult to prove any suspected negligence. As it is rare to find a negligent care home and all must train their workers appropriately, it is not always the case that negligence is, in fact, taking place. However, if you notice a change in the behaviour of your relative or they are telling you that something untoward is happening while they are in a care home, you have the right to question the care home on any incidents that may have occurred. Some care homes will allow you to install a camera if you have noticed that your relative has been injured and you suspect negligence. If there is evidence of negligence, you may be able to claim for compensation.
When to start your claim
You can give Accident Advice Helpline a call at any time of the day to ask for some no-obligation advice or to begin your claim straight away. Where there is evidence of negligence on the part of a care home, we may be able to win you a substantial cash payout to help you cope with the financial repercussions of your family member’s ordeal. You can call us free on 0800 689 0500 or contact us via our website using our online 30-second test, which will also give you an idea of how successful your claim is likely to be.