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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Claiming compensation against a council


    If you are injured due to poor maintenance in a public place, it’s probable that claiming compensation against a council is your best course of action. Many people feel intimidated by doing this because councils seem like such big and powerful institutions. Others feel that they shouldn’t take money from an organisation working for the public benefit. In fact, neither of these things is as problematic as they might seem. It’s perfectly possible to bring a claim without causing trouble for yourself or other people.

    Taking on the big guys

    Going up against a council yourself may seem scary, but Accident Advice Helpline is ready to assist. You can call us at any time of day or night and we’ll talk through your options with you. If you want to go ahead with a claim, we’ll find you a solicitor who has handled cases like yours before. They’ll take care of the legal aspects of the case and work with you to resolve any problems.

    It’s worth remembering that, although you are just one claimant, councils normally have to deal with a number of compensation cases every year. They won’t single you out because of your complaint, and if you have any worries at all in that regard, your solicitor will be able to help you find a solution.

    Doing the right thing

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    If you’re worried about making your local council poorer, there are two things to bear in mind. Firstly, any payments will come from their insurance rather than from public funds.  Secondly, it is often only by being alerted to their mistakes that councils know how to do a better job in future.

    Every local council has public liability insurance to cover compensation claims. This is also a good thing from your point of view because it means that when a settlement is reached you should get all your money in one go.

    Complaints from members of the public about poor maintenance are sadly not always taken as seriously as they should be. Legal claims, however, are taken very seriously indeed. Claiming compensation against a council is often the fastest way to take action and get them to fix a problem that, if left unresolved, could also lead to other members of the public being injured. By claiming, you can help to make others in your local area safer.

    Where to begin

    If you’re uncertain of the process of making a claim or you’re unsure if you have a valid case, our team can advise. We can help out to work out how much money you might deserve in compensation, and we can get the whole process moving as soon as you’re ready. What’s more, we won’t ask for any money up front, so you can get good legal representation without having to be rich.

    We’re so confident we can win your case that we won’t ask for anything if we lose. If we are successful, the council will usually cover our costs, leaving you with your full compensation payout, free to get on with your life. Call us free on 0800 689 0500 or 0333 500 0993 from a mobile phone for free, no-obligation advice about making a claim.

    Date Published: October 8, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.