The first area of a hotel you will typically enter is the lobby. This is where the reception desk will be – the area where you check in and find out which room you will be staying in. It’s also where you will meet some of the staff and receive a warm welcome.
It’s certainly not the area you would expect to have an accident in. Since the hotel staff want you to have the best welcome, it will usually be clean, tidy, welcoming and pleasant to be in.
Of course, while the majority of guests in hotels across the UK will get the pleasant welcome they are hoping for, a few isolated guests may end up suffering an injury as soon as they arrive. If the hotel lobby is not in the best condition, it could lead someone to suffer a slip, trip or fall.
Slips, trips and falls – the most common injuries occurring in a variety of situations
Slips, trips and falls are by no means limited to occurring in hotel lobbies. However there have been isolated occasions when people have been injured while in these areas. For example there is a possibility the cleaner may have mopped the floor to clean it but failed to put out the yellow warnings signs to alert people to this fact.
If the area is carpeted it might be an old carpet that is not in good condition any more. It might be worn and someone could get their foot caught up in it and fall over that way.
These kinds of injuries could lead to hotel lobby injury compensation if they are caused through negligence. This is an important point to remember. If an accident is caused in the lobby and it is your fault, compensation would not be payable.
However if the carpet was indeed ripped or substandard, or the floor was wet and not signed as such, or something else happened along these lines, you may win compensation.
How to get hotel lobby injury compensation
The best way to find out whether you could claim would be to contact a lawyer. Accident Advice Helpline can assist you.
Call now on 0800 689 0500 so you can speak with one of our team.
We can put you in contact with one of the lawyers we employ to see whether you could win if you have a good claim.
Date Published: September 12, 2015
Author: Allison Whitehead