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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Under what circumstances can I claim public liability compensation?

    The circumstances under which you can claim public liability compensation are quite broad but there are a few restrictions that apply universally. If you’re not sure about your case, you can call our advisers at Accident Advice Helpline at any time of day or night.  They’ll talk you though it and help you work out if it’s valid. Calling is free of charge and doesn’t mean you’re obliged to pursue a claim with us, so you’ve got nothing to lose.

    What makes a valid claim?

    In order to claim compensation you usually need to claim within three years of your accident happening. This is different if you were a child when it happened, in which case you have three years from the day that you turn 18. Occasionally, discretion can be granted in other cases, so if you’re not sure about yours, give us a call.

    To claim for injuries or for stress suffered as a result of an accident, you’ll need to have been seen soon after your accident by a qualified medical professional. It helps if there are pictures of your injuries, pictures of the scene of the accident, or witnesses to what happened to you, but it might still be possible to bring successful claims if these things are missing.

    When does public liability apply?

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    Public liability applies to most situations when you have an accident in a public place i.e. where a public authority is responsible for maintenance. It’s designed to account for the fact that you have the right to use such spaces with a reasonable expectation of safety. If you’re doing something dangerous at the time, you may bear some responsibility, but if you’re just going about your day to day business then you will usually be entitled to claim. If you’re not sure, never admit any liability without discussing the matter with a solicitor first.

    How does claiming work?

    If the circumstances under which you can claim public liability compensation apply in your case, our advisors will ask you if you’re ready to begin the process. If you say yes, they can find you a solicitor with the right background to pursue a case like yours successfully. You won’t have to travel to meet your solicitor as most communication can be done over the phone, making it easier if you’re still recovering from an injury. The solicitor will handle the paperwork in your case but will consult you on any important decisions.

    If you receive compensation, it will include money intended to make up for your suffering, replacement of any lost earnings, and money to cover medical expenses. You may also get some money to help make it easier to cope with any lasting problems you have.

    Accident Advice Helpline doesn’t charge for taking on a case and only takes a fee at all if you win, in which case the other side usually pays it. Because of this you can be 100% confident of our commitment to helping you win.

    Date Published: October 3, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.