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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Car Safety Guide – What is Automatic Emergency Call (eCall)?


    Automatic Emergency Call systems are fitted in some cars already but hopefully the idea will spread as it can save lives by putting out a call to the emergency services as soon as a car has been in a collision. When someone has an accident, it is usually up to them, a passenger or a passer-by to alert the police and ambulance but of course it is often the case that there is no one around to help. If the occupants of the car are badly hurt or don’t have mobile phones with them, the consequences can be very serious if they are in a remote location or it is in the middle of the night and no one is there to witness the accident or find the crashed car. The eCall system relies on a number of centres which receive the automatic signal (a little like the ‘crash call’ buttons used by the elderly in their homes) which then pass on the call to the nearest police and ambulance centres. Vital time can be saved this way and help can be on the way in a matter of seconds from the impact.

    Be careful if you are hurt in an accident

    If you are hurt in a collision you may feel all right at first and your first thought may well be to get out of the car at once. Unless there is a risk from passing traffic or fire it is by far the best plan to stay in the car and move as little as possible. Broken bones don’t always manifest themselves at first and if you are in shock that can also mask the pain and you may end up damaging yourself more. If at all possible, stay in the car until help arrives.

    AAH is here to save you worry

    Accident Advice Helpline knows all too well that after a crash there are a lot of things on your mind – pain from the injury of course but also financial problems if you can’t work for a while. The helpline is available 24/7 or you can use the 30-second online test to check your eligibility. As long as you were hurt in the accident and sought medical advice, you were not at fault and the accident was in the last three years (although there are some exceptions to this) you may well have a strong claim for compensation.

    Date Published: June 15, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.