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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Can I claim for a public toilets accident?


    If you are injured in a public toilet accident, you could be entitled to make a compensation claim. For the answer to the question, “Can I claim for a public toilets accident?” read the article below, or call Accident Advice Helpline on 0800 180 4123.

    Accidents in public places

    When you visit any public place, you do so with the expectation that it is safe to do so and that you will not suffer an injury or illness when you do. The responsibility of creating this safe environment lies with the owner of the public place. This same principle applies to public toilets.

    If the owner of the public toilets has been negligent in fulfilling this duty and as a result, you are injured in a public toilets accident, you could be entitled to a compensation claim. However, it is important to understand under which circumstances you can claim.

    When can I claim for a public toilets accident?

    In order to make a successful public toilets accident claim, you will need to be able to prove that the accident happened as a direct result of someone else’s negligence. Every public toilet should have an adequate inspection and maintenance system in place to ensure that visitors to the public toilets are safe. If you can prove that this system broke down or was inadequate, you will have a successful claim.

    In order to better understand this, one can use the example of a slip and fall accident in a public toilet.

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    If you use the public toilet and there is a pipe that is leaking, spilling water onto the floor and creating a puddle in which you slip and injure yourself, you could claim. It would be the owner’s responsibility to ensure that the toilet is properly maintained, including the plumbing. Furthermore, there should be a clear sign warning of the danger of the leaking pipe.

    Imagine a different situation where you visit a public toilet and another visitor spills water on the floor while washing their hands. This happens between the regularly scheduled inspections. The management and cleaners have not been made aware of the spillage and are therefore unable to clean it up. You slip in the water and hurt yourself. In this scenario it is unlikely that you will be able to make a claim for a public toilets accident because the owner of the building was not negligent.

    Who can I speak to in order find out whether I can make a public toilets accident claim?

    Accident Advice Helpline offers a free legal helpline that is available 24 hours a day. Call us on 0800 180 4123. One of our legal advisers will be able to tell you whether you have a strong case for a public toilets accident claim. If you do, you will be referred to one of our expert lawyers who will take your claim forward on a 100% no win, no fee* basis.

    Call Accident Advice Helpline now for the best advice on making a public toilets accident claim.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.