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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Can I claim for an injury at a mail depot?


    If you have recently suffered an accident while working for a mail company, then you may be wondering, can I claim for an injury at a mail depot? Thankfully, Accident Advice Helpline is here to put your mind at ease. Mail depot work can be stressful and hazardous, and all employees should receive proper training in areas such as manual lifting and carrying, and use of potentially dangerous equipment such as forklifts or pallet trucks. Mail delivery vehicles are regularly leaving and arriving at the depot and may use a concealed entrance. Unsafe shelving, parcels left in corridors or walkways or precariously stacked can all lead to an injury at a mail depot – and could be cause for compensation.

    Responsibility of the depot

    Mail depot managers have a responsibility to meet stringent standards of health and safety. This includes making sure floors and corridors are kept clear of obstructions that could be a trip hazard, regularly inspecting equipment, shelving etc. and making sure that all resources are properly maintained. They should also ensure that all staff are aware of all risks and responsibilities, and have been provided with appropriate health and safety training. If you suffer an injury at a mail depot and feel that your line manager or employer was at fault because they did not meet the above responsibilities, then you may be entitled to compensation. It is worth noting that the mail depot is legally required to be covered by employers’ liability insurance for exactly this kind of event.

    How to make a claim

    If you have suffered an injury at a mail depot in the last three years that was not your fault and required medical attention, then you should call Accident Advice Helpline at the earliest opportunity to find out whether you can make a claim – and how much compensation you may be entitled to. Alternatively, you could visit our website and use the 30-second online compensation claim calculator to get a general idea of the amount of compensation that you could receive.

    It is helpful if you can make a note of any witnesses to the injury at the mail depot who can confirm that the accident was not your fault. You will also need to prove that a third party was responsible for your injury, whether this was your immediate line manager or the mail company itself. Photographs showing incorrectly stacked packages or a faulty or broken pallet truck mechanism will also help your claim.

    Our friendly, helpful and professional advisers staff our 24-hour free helpline. They deal with enquiries just like yours every day. If they decide that you have a claim worth pursuing, they will put you in touch with one of our expert lawyers and solicitors, who all have years of experience in dealing with injury claims. There is no initial charge, and all of our lawyers work on a no win, no fee* basis. For this reason, we will do our very best to make sure that you receive the compensation to which you are entitled.

    Open Claim Calculator

    Date Published: October 18, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.