Spillages at work are part and parcel of the associated problems of working in catering, where slips, trips and falls can occur at almost any given time.
Potential causes of accidents in cafes are both numerous and varied, though spillages undoubtedly feature high on any list because of the severity of their consequences.
Accidents in cafes: What causes spillages?
Spillages in a cafe can be caused by any number of things. Amongst the most common reasons for a spillage are the following:
– A customer dropping or knocking over their drink or liquid food such as soup.
– A member of staff accidentally dropping food or drink whilst either pouring or taking it to the table.
– Cleaning equipment such as a mop bucket being knocked over.
– Sink taps being left running until they overflow.
Cafe accidents: What threats to health and safety do spillages pose?
Obviously the main concern with a cafe spillage is that someone may suffer a slip or trip as a result. Other potential consequences of an accident in a cafe due to a spillage include suffering scalding or burning if the spilt liquid is hot, or skin problems if it is a chemical spillage containing corrosive substances.
Accidents in cafes: How can injuries from spillages be avoided?
The first step to ensuring that nobody is hurt as a result of a spillage is to immediately make the area safe. This can mean placing cones or tape around the spillage to prevent customers from slipping on it and alerting staff to its presence.
The next step is to ensure that the mess is cleaned up and disposed of properly and that the area is returned to a state safe to use.
Cafe accidents: Who is responsible?
Under laws concerning public liability, cafe owners have a duty of care and responsibility to ensure that their establishment is safe for customers to use, without the fear of suffering a public accident.
This means putting all the necessary health and safety measures in place to reduce both the likelihood and impact of public accidents.
If you do suffer a slip or fall in a cafe because of negligence in terms of safety, and your subsequent injuries require medical attention, then you may be due some public accident compensation.
Accident Advice Helpline can guide you on the strength and validity of your claim and see it to a conclusion. To discuss your claim with a member of our expert team dial 0800 689 0500 now.