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Best accident claims company

So, you’ve broken your ankle after slipping on an unmarked wet floor at work? Or maybe you’ve suffered whiplash after another vehicle caused a rear-end collision with yours on the motorway. If you’ve been injured and somebody else is at fault, then it might be time to consider making a claim for personal injury compensation. But how do you find the best accident claims company to handle your claim? We’re bombarded with adverts for ‘no win no fee’ lawyers on the TV and in the media, but the important thing is to figure out what your expectations are for the firm you choose to work with, and don’t settle for anything less than the very best service. With that in mind, we thought we would point out some of the things you should look out for when searching for the best accident claims company.

What to look for from the best accident claims company


Expertise is important when it comes to being the best accident claims company, for one simple reason. The more expertise your lawyer has in the specific area you are looking for, the better your chances of a successful claim. There is no good hiring a firm just because their lawyers are experienced, if they don’t have any solicitors with expertise in your type of injury claim. For example, if you have been injured in an accident at your place of work, you want a workplace injury specialist to handle your claim. They will have years of expertise working with other claimants and (hopefully) successfully processing their claims, which they can then apply to your claim, helping you to get the compensation you are entitled to. Accident Advice Helpline works with many experienced personal injury specialists, which means that our lawyers have expertise in many different areas of personal injury law, and a wide variety of different types of claims.


Just as important as expertise is experience. Stay away from firms with flash adverts and instead go for the firm with the most experience, ideally a firm which specialises in personal injury law. Accident Advice Helpline has over 16 years’ experience which means you know you can trust us to handle your claim professionally and efficiently.

No upfront fees

We’re sure that we don’t need to point out the benefits of a no win no fee service to you. The best accident claims company won’t charge you extortionate upfront legal fees, which could put you off making a claim – or in some cases, make it impossible for you to afford to make a claim in the first place. Our lawyers work on a no win no fee basis, which means anybody can afford to claim. One thing to bear in mind though is that although this sort of scheme is great if your claim is successful, if you lose, you may have to pay the defendant’s legal fees. This is one reason why it is so important to find the best accident claims company, to give your claim the best possible chances of success. Accident Advice Helpline has a great track record of success since we were established in 2000.

Easy to contact

Who wants to work with a company that can’t be reached by phone or email? If you’re constantly leaving messages for your lawyer to call you back, it can get pretty stressful – exactly what you don’t want or need after an accident. Accident Advice Helpline recognises that accidents don’t just happen between 9am and 5pm – we are open seven days a week to help you. If you make a personal injury claim with us then we will always keep you in the loop at every stage of the process, and our personal injury advisors are on hand to answer your questions, whenever you need us.

No need to leave the comfort of your sofa

Perhaps one of the most important things about the best accident claims company is that they won’t ask you to visit their offices on a daily or weekly basis. When claims are handled by phone, it makes the process a lot less stressful, not only for you but for your whole family (and saves you money on travel costs too). Accident Advice Helpline handles most claims over the phone and it is very unusual for a claim to go to court, meaning you need never leave the comfort of your sofa when you get in touch with us. The only thing we may ask you to do is to attend an appointment with a local medical expert, so that you can have a medical assessment report completed.

Why might you need to find the best accident claims company?

There are many reasons why you may find yourself in need of a personal injury lawyer and frantically searching for the best accident claims company. Perhaps you are one of the 621,000 workers who were injured at work between 2015 and 2016 in the UK. Or maybe you are amongst the 187,050 casualties of road traffic accidents in 2016. You may even have been injured in an accident in a public place – for example after a slip or trip on damaged pavements or in a shopping or leisure centre. Whatever has happened, the important thing to remember is that you only have a set amount of time to make a claim for personal injury compensation after your accident.

When should I contact a lawyer?

There’s a three-year time limit in place to make a claim, and if you miss this deadline, you may find you are ineligible to claim the compensation you are entitled to. So if you are searching for a lawyer after your accident, it’s important to not only have an idea of your expectations, but also of the kinds of questions that you should be asking. Good questions to ask any personal injury solicitor include:

  • How long have you been in practice?
  • What percentage of your practice involves personal injury cases?

Of course, there are many other questions you’ll want to ask too, such as their fees and how they handle claims – but if you choose to get in touch with Accident Advice Helpline, then we have already answered many of these questions for you. Why not get in touch with us today by calling our freephone helpline on 0800 689 5659 to find out more about making a no win no fee claim with us?