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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    What are shopping malls responsible for?


    Like supermarkets and other establishments frequented by the public, shopping malls have a legal responsibility to take all necessary, reasonable precautions to prevent slips, trips and falls and other accidents on their premises.

    Responsibility in shopping malls

    Unlike individual stores or restaurants, for instance, shopping malls typically consist of a collection of establishments gathered within or around a common site or building.

    Here, the responsibility for the health and safety of visitors is shared, with individual owners being responsible for and possibly held liable for any injuries by slipping, tripping or falling or other in-store accidents occurring within the confines of the premises they occupy.

    Owners of the centres housing shopping malls will be responsible for the other areas, such as, for instance, car parks, passages between stores, escalators, stairs or lifts leading to varying levels of the centre.

    Incidents in shopping centres

    If for, instance, you have a slip, trip or fall inside a store within a shopping centre, you may be able to claim for personal injury compensation against the owner of that particular store. If, on the other hand, you are injured by tripping and falling on stairs leading down to the car park, your public liability claim would most likely be against the owner of the centre.

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    Establishing responsibility

    In some areas, the lines between who is responsible for what may be a little blurred for various reasons. In this case, it is necessary to establish who is responsible and subsequently liable for any accidental injuries you may have sustained.

    Accident Advice Helpline

    Our in-house legal team has more than 15 years’ worth of experience in handling personal injury claims following trips, slips and falls, food poisoning outbreaks and other unfortunate accidents in shopping centres and malls.

    This experience allows us to establish who is responsible and get you the compensation you deserve very quickly, effectively and efficiently.

    What to expect

    Operating on a no-win, no-fee basis, our solicitors are able to conduct the majority of processes involved in trips and slips injury claims over the phone and can often negotiate satisfactory settlements without the need for claimants having to go to court.

    Enlist our help

    If you had a trip slip or fall or any other kind of shopping centre accident and think you may have a case for a claim, have a no-obligation, confidential chat with one of our advisors.

    Call us on freephone 0800 689 0500, or on 0333 500 0993 from your mobile, to get a solicitor assigned to your case today.

    Date Published: August 1, 2016

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.