Restaurants are an environment where the threat of public accidents, injuries at work and other threats to safety are never far away. Because of this, owners and managers of these establishments are at pains to prevent such incidents happening.
One of the most effective ways of ensuring everyone in the restaurant stays safe and free of accidents and personal injuries is to make sure enough staff are present. However, sometimes even this most basic of steps is not followed, with catastrophic results.
How can understaffing a restaurant cause accidents at work?
It stands to reason that if the service team are stretched, they are likely to be rushing about and may be flustered and stressed. All too easily, this can lead to people not looking where they are going and suffering slips and trips at work.
As well as these work injuries, understaffing a restaurant can cause a multitude of other problems, including, but by no means limited to, the following:
- Covering the floor: The number of staff you have on a shift should be determined by how many are required to provide exceptional service. Dipping below this ratio will lead to tired and stressed employees, disgruntled guests and, in all probability, workplace accidents.
- Staff burnout and resentment: Overworked staff will soon begin to resent the circumstances to which they are being subjected. Even those that outwardly display no sign of being affected will soon see their performances suffer as burnout sets in. Tired minds are more likely to make mistakes, leading to an increased risk of accidents at work occurring.
- Poor service: It is simply impossible to expect staff to provide exceptional service if there are not enough of them around to deliver it. This can have serious financial implications on your business. Customers who experience poor service will not be back in a hurry and you can be sure they will be telling all their friends about their ordeal.
Given that the solution to these problems is so simple, it’s something of a riddle as to why restaurants get into this position at all.
If you suffer an accident at work because of employee negligence or another reason that wasn’t your fault, then call Accident Advice Helpline today. Our expert legal team has years of experience in processing injury claims arising from accidents at work, road traffic incidents and public slips, trips and falls.
Date Published: July 8, 2014
Author: Accident Advice