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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Survivor Guide: Using the bus network in Kenya

    The bus network in Kenya (both short and long distance) is serviced by an array of more or less reputable coach and minibus companies. Reputable companies typically run well-maintained, comfortable buses (which are definitely preferable for long distance travel), but some of the smaller services (in particular the so-called matatus, privately run minibuses designed to carry between 14 and 33 passengers) could put travellers at risk of personal injuries.

    The dangers

    Speeds are limited to 50 mph (80km/h), but even the drivers of reputable bus companies can, along dusty, bumpy roads, occasionally be involved in accidents on the road or carjacking, especially during the night. Travelling during the day is subsequently highly recommended. When travelling locally, matatus should be approached with care, as many are in varying stages of disrepair and over-crowded, with drivers often being reckless. The chance of being injured in a road traffic accident while travelling in one of these vehicles is subsequently heightened in comparison to more reputable companies like yellow and green Citi Hoppa; bluish-grey Metro; purplish Double M or green Mwi Sacco buses, for instance.

    Other dangers

    In addition to motoring accidents, bus passengers also need to be aware of the possibility of armed carjacking or violent criminal attacks. Although the situation has improved significantly over recent years, staying alert and within well lit, populated areas when looking for buses (and, of course, any other time) is essential, as following local news to prevent getting drawn into localised political unrests.

    • Pickpockets
      Buses are also a preferred haunt of pickpockets. Prevent losing your belongings (laptops and MP3 players; mobile phones and cameras are particularly tempting targets) by not showing off your property and wealth and keeping belongings close to you at all times.
    • Kenyan incidents
      If you sustain an injury by traffic accident on a bus in Kenya, you could be entitled to passenger injury compensation. In a similar fashion, a violent physical assault in Kenya may entitle you to claim for personal injury compensation.

    How and when to claim

    You can learn more about claiming for compensation by making contact with Accident Advice Helpline via our website or our freephone 0800 689 0500. Any information you provide online or over the phone will be kept confidential and while you are under no obligation to initiate a claim via this law firm, doing so is highly recommended, as our in-house solicitors are backed by years of experience in the claim industry and sport an outstanding success rate in settling travel accident claims.

    Date Published: July 22, 2015

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    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.