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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    If I suffer a supermarket accident, who is to blame?

    Many people are unsure where the fault lies in the event of an accident such as a slip, trip or fall. At Accident Advice Helpline, we aim to make the claim process as transparent and straightforward as possible. That’s why we publish these handy articles, to inform the public as to just how the claim process works.

    As a result of the expert knowledge that we have accumulated in our years helping victims claim compensation they deserve, we are able to demonstrate how specific aspects of the claim process work. The question remains, if you suffer an supermarket accident, who is to blame?


    When it comes to the claim process, you may hear the terms “liability” and “vicarious liability” being used. Liability simply refers to who is legally responsible to provide damages in the event of an accident. Simply put, it means who is legally to blame.

    Vicarious liability

    The term vicarious liability refers to a situation where a person is held legally responsible for the actions or omissions of another. In this context it means that an employer can be held liable for the actions or omissions of their employees. For example, if an employee mops a floor and then fails to place a wet floor sign over the affected are and a customer slips, the supermarket and not the employee are the legally responsible for damages in the result of a claim.

    Been involved in an supermarket accident?

    If you’ve been injured in supermarket accident perhaps as the result of a slip or trip within the last three years and it wasn’t your fault, you could be entitled to make a claim for compensation.

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    Contact Accident Advice Helpline for more information. Accident Advice Helpline is one of the UK’s leading law firms when it comes to all areas of personal injury compensation such as slipping, tripping and falling. All of our claims are made on a 100 per cent no-win no-fee** basis, meaning you won’t be out of pocket in the event that your claim for compensation is unsuccessful.

    The majority of our claims are settled outside court, meaning many of our clients will not have to set foot in court. Our lines are open 24/7 and are staffed by friendly, professional advisors who will talk you through the entire claim process.

    Call us today on 0800 689 0500 for more information.

    Date Published: April 27, 2015

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.