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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    If I suffer an injury at my hotel, is the hotel liable?


    You may have heard that travel accident compensation claims lie within murky waters, difficult to translate into a successful case.

    To some degree this is a true observation; due to differences in legal systems across the world, establishing liability and language barriers, claiming travel accident compensation can be a lengthy and expensive process.

    Simplifying the system

    With this considered, there are instances in which the system is simplified and if you have experienced a genuine holiday illness or injury, a law firm can help you retrieve the travel accident compensation that you are entitled to.

    This is often true if the liability lies with the hotel or if you have booked a holiday through a UK travel company.

    Hotel liability

    Within the UK, if you have suffered a holiday accident during your stay at a hotel, and believe the accommodation is to blame, it is likely that they are liable for the harm you have suffered, under British law.

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    If you can prove that the travel accident in question occurred within the last three years, that you are not liable and that the incident caused you injury, illness or distress, you have a good foundation for a successful claim.

    If you were injured abroad, you may need to follow a different route to claim the travel accident compensation you are entitled to.

    Travel company liability

    When you sustain an injury on a package holiday, be it a self-catering stint or an all-inclusive escape, the travel agency has a legal duty of care to you during all elements of the holiday that you booked through them.

    This can include, but is not limited to transfers, transport, flights, accommodation, food and excursions.

    It is difficult to establish liability with foreign companies and businesses, therefore, if you want to pursue a travel accident claim based on an illness or injury you sustained abroad, this is the route the law firm is likely to take.

    Starting the process

    Call Accident Advice Helpline today on 0800 689 0500 for a free initial consultation regarding the basics of your case, with no pressure to pursue your claim following the call. Boasting years of experience, Accident Advice Helpline works on a 100 per cent no-win, no-fee* basis to ensure that victims of travel-related personal injury receive the compensation they deserve, under no financial risk, regardless of the outcome.

    Date Published: July 22, 2015

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.