For most visitors to Melbourne, a trip on a Melbourne tram is a not-to-be-missed part of their visit. Just like any other public transport network, the Melbourne tram network is occasionally the scene of slips, trips and falls and other accidents. Here are a few things you should remember when travelling on the network.
Waiting for trams
While waiting for your tram, prevent personal injuries by:
- Always standing behind line markings.
- Never leaning against platform or roadside stop safety rails.
- Never stepping or leaning out and into the path of oncoming traffic or trams.
- Boarding safely
- To prevent slips, falls or trips while boarding a tram, remember to:
- Wait until all traffic has stopped completely before stepping into the road to get on the tram from kerbside stops.
- Allow passengers to get off trams before boarding.
- Use handrails to prevent trips and slips.
Never take drinks or food onto trams. You will need your hands to steady yourself and prevent injuries by falling on a tram.
During the journey
Always keep a hold of handrails to stop yourself losing your balance and being injured by falling and:
- Stay clear of doorways
- Do not obstruct closing doors.
- When seated, keep bags on your lap and please offer your seat to pregnant women and elderly or mobility impaired individuals.
- If no seats are available, move to another part of the tram, preventing injuries by tripping or falling by keeping hold of handrails at all times.
Should there only be standing room:
- Keep bags and other belongings between your feet.
- Keep hold of handrails.
- Give other passengers room to get around you when boarding or exiting the tram.
To prevent tram accidents while getting off:
- Use the stop button/cord to give the driver lots of notice that you want to get off
- Prevent slip and trip injuries by watching your step.
- Check for traffic before getting off the tram.
Once you have left the tram, stay within the designated safety zones until it is safe to cross and never walk out from behind a tram in order to cross tram lines, as you may not be able to see another tram coming the other way.
Should you sustain a fall, slip or trip injury on the Melbourne tram network, you may be eligible to claim for compensation. Call an Accident Advice Helpline adviser on 0800 689 0500 to learn more about slip, trip and fall injury claims.