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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Slip injuries caused by product spillages


    Slip injuries caused by product spillages are among the most common injuries in supermarket accidents. They are also common in restaurants, restaurant kitchens and other working environments.

    Injuries caused by product spillages

    Often the result of being dropped by customers, injuries caused by product spillages in shops could entitle you to make a personal injury claim if:

    • Staff had adequate time to be informed of and clear up spillages. In other words, you would have a claim if staff were told about a spillage in plenty of time to get it cleared up before anyone was injured by slipping, but did nothing about it. If on the other hand, someone dropped a bottle and you slipped on it 30 seconds later, the shop could not be held liable for your injury.
    • Your injury was sustained within the last three years. Claims must be set into motion within three years of an accident causing a personal injury.
    • There was nothing you could have done to prevent an injury from slipping. You would, for instance, have a claim if a clear liquid was spilt and you could not see the spill, or if a spill was located right at the end of an aisle where you would not see it until you were on it.

    How to claim

    Accident Advice Helpline advisors and in-house solicitors have more than 16 years’ experience in handling slip injury claims. This means they have all the know-how, skills and experience to advise you on:

    • When and how to claim for compensation
    • What evidence you will need to support your claim
    • Who is likely to be liable for your injury

    You can get this helpful advice by calling our freephone helpline and explaining your situation to an advisor.

    What to expect

    The advisor will ask you a few questions to assess whether you are eligible to claim and what your chance of successfully claiming is. Having done this, he/she will answer any questions you may have and offer you the services of an in-house lawyer to conduct your claim.

    Open Claim Calculator

    Any information and personal details you provide at this point will be treated with utmost confidentiality. You will also be under no obligation to pursue a claim through us. If you do decide to do so, the solicitor assigned to you will support you throughout the claim process.

    Helpline number

    Our helpline is available 24/7 and the number to call is 0800 689 0500 if you are contacting us via a UK landline or 0333 500 0993 if you are getting in touch via your mobile.

    Date Published: March 10, 2017

    Author: SM Content

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.