How much could you claim?

Find out in 30 seconds...
Injured in the last 3 years?
Was the accident your fault?
Did you receive medical attention?
Please tell us where you were injured
  • Please enter your full name
  • Please enter a valid name
  • Please enter your telephone number
  • Please enter a valid telephone number
  • **Required

    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    How to reach for top shelf supermarket items safely


    How to reach for top shelf supermarket items safely

    Without wishing to sound melodramatic, even the most simple and seemingly mundane tasks of everyday life have the potential to cause serious and painful personal injuries. One such job is supermarket shopping. Millions of us do this everyday and do so whilst pretty much on autopilot. However, accidents in supermarkets are more common than perhaps you might think, and can be caused by all manner of things.

    Supermarket accidents – slips, trips and falls

    The example that immediately springs to mind when discussing accidents in supermarkets is customers suffering slips or falls. Whether this is caused by stray items dotted across the aisles, a spillage on the floor or residual rain water creating slippery surfaces, the consequences of accidents in public such as supermarket slips can be as painful as they are distressing.

    Supermarket accidents: Straining for the top shelf

    A common and well-known type of supermarket accident is that of customers getting into trouble when trying to reach items on the top shelves. Most supermarkets stack their products in such a way as to ensure that the vast majority of customers can reach them safely and easily.

    However, in scenarios where this is not the case, the best course of action is as follows:

    1. Ask for help –- whether you flag down an employee or request help from a fellow customer, this is by far and away the safest and most sensible option. If a member of staff cannot reach, then they will have access to the equipment, such as stools, necessary.
    2. Stay stable –- if you are going to attempt to reach it yourself, then make sure you start from a solid base. Both feet must stay in contact with the floor at all times otherwise you may overbalance and suffer a public fall.
    3. Get a grip -– no supermarket product is worth suffering a head injury to get hold of. Therefore, if you cannot get a safe grip on the item and retrieve it without causing a cascade of surrounding products, then wait for help to arrive.

    If you are the victim of injuries in a supermarket, it’s worth remembering that you may well be due some public accident compensation. Our legal team at Accident Advice Helpline has over 15 year’s’ experience in dealing with such claims and work on a no-win, no-fee* basis. Give the freephone advice line a call today on 0800 689 0500 or 0333 500 0993 from a mobile.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.