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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Is the quality of service provided by the NHS being affected by waiting times?


    When it comes to national organisations anywhere in the world, it’s difficult to think of one as far-reaching, complicated and essential as the NHS. The sheer scale of services provided, the budget required and the organisation required to make it all happen is simply beyond comprehension.

    Often in the media we hear wildly differing opinions on the NHS, its standards, quality of care and problems. Those on one side declare it to be a world-class health service, the envy of just about every other country in the world and one of, if not the, crowning achievement in the United Kingdom.

    Those on the other side will point towards an organisation bloated by a middle-management bureaucracy that has lost sight of what it was originally brought in to do.

    As is so often the case, the truth probably lies somewhere in the middle.

    How high is the quality of service provided by the NHS?

    There is no doubt we are extremely fortunate to have an NHS. In this country, we can, for example, dislocate a knee playing football and, in just a few hours, have been taken to hospital, examined by professional medical staff, had a knee brace applied, given follow-up appointments at relevant clinics and had our rehabilitation and physiotherapy path mapped out from beginning to end, all without paying a penny.

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    Faced with similar treatments in other parts of the world, the costs could well run into the thousands.

    However, that’s not to say that there are areas where the quality of services provided by the NHS could do with improving. The likelihood is that we all know someone with a horror story regarding waiting time in A&E, or we are the person with the horror story ourselves.

    Waiting times are problematic for a number of reasons. As well as giving symptoms a chance to worsen, they also place enormous strain and pressure on staff and resources, which in turn can lead to a dip in the quality of service provided by the NHS.

    Staff under pressure to reduce queues and waiting times are more likely to make mistakes. Whilst this may be understandable on a human level, this doesn’t mean that you – the patient – should suffer.

    Claiming compensation

    If you believe the quality of service provided by the NHS has caused you personal injury, Accident Advice Helpline can help. If you think you have a case for medical negligence compensation due to patient waiting times, call us on 0800 689 0500 or 0333 500 0993 from a mobile.

    Date Published: February 21, 2017

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.