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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    When you make a claim, what happens next?


    At Accident Advice Helpline, we pride ourselves on being one of the UK’s leading law firms when it comes to all areas of personal injury compensation. As part of the exemplary service, we aim to make the claim process as transparent as possible for our clients, so that they may understand there is nothing to fear when coming forward with a claim for compensation. With this in mind, what happens when you make a claim?

    Compiling evidence

    Once you have sought legal representation from a law firm such as Accident Advice Helpline, a lawyer will be appointed to your case to help you compile the evidence in order to support your claim. This may include medical evidence, witness statements and expert testimony. Based on the severity of your injuries, your lawyer will be able to make a guideline estimation of the compensation you can expect for your injuries. Your lawyer will also ask you what would be the minimum amount you would be prepared to accept as compensation.

    Part 36 offer

    Your lawyer will at this stage submit a part 36 offer in writing on your behalf to the lawyers of the other party involved. A part 36 offer is the legal term given to an offer to settle a dispute. If the other party accepts liability and the amount of compensation sought, then the case will be settled outside court. The other party may submit a counteroffer with respect to liability and what they see as a fair amount of compensation. If an agreement cannot be found between your lawyers and the other party involved, then the case will go to court.

    Do compensation claims normally go to court?

    Accident Advice Helpline strives to settle the majority of our claims outside court. This is mutually beneficial for all parties involved in the proceedings as this ensures an efficient outcome to proceedings, the injured party will not have not relive their traumatic experience in court and the party at fault will most likely wish to avoid special damages for having refused to settle earlier.

    If you’ve been injured and someone else was to blame, making a claim for compensation could help you to overcome the financial insecurity that occurs as the result of an accident. Call us on freephone Accident Advice Helpline on 0800 689 0500 for more information. All claims are made on a 100% no-win-no-fee basis.

    Open Claim Calculator

    Date Published: December 9, 2015

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.