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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Am I more likely to experience a supermarket accident in some aisles than others?


    Supermarket accidents typically consist of slips or trips. It is fairly safe to say that the risk of suffering a slip injury is higher in some aisles than others, while tripping accidents can essentially happen in any given aisle at any given time. Here is why this is so.

    Slips in supermarkets

    More often than not, slip injuries sustained in supermarkets are the result of wet floors or food items (in particular fruit or vegetables) dropped to the floor and squashed. Aisles containing fridges and freezers that may potentially develop leaks; aisles containing bottles or cartons filled with fluids that could be broken and the aisles that are home to vegetable and fruit displays subsequently carry a higher risk of injuries by slipping.

    Supermarket trips

    Customers dropping items off shelves and not bothering to replace them; staff members filling shelves leaving packaging materials, low trolleys, pallets or boxes unattended and even shopping bags, trolleys and pushchairs left unattended by customers even just for a moment can all represent trip hazards. If deposited on stairs, these trip hazards may even result in injuries by falling down stairs.

    Slips, trips and falls

    Supermarket owners and managers have a legal duty to prevent customers being injured by tripping, slipping or falling. This includes keeping aisles and other passages clear of trip hazards and ensuring floors are kept clean, dry and free of potential slip hazards. Naturally, this also includes regular maintenance of fridges and freezers to ensure leaks do not develop.

    Public liability claims

    Customers or employees injured by slip, trip or fall accidents in a supermarket may be entitled to claim for personal injury compensation. Entitlement is subject to who was responsible for the incident (if, for example, store management neglected to ensure effective prevention of slip/ trip injuries, a claim could be made against them) and when the injury was sustained (the time limit for making compensation claims is three years from the date the injury was sustained).

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    Claiming for compensation

    Entitlement to claim can be confirmed by calling the free advice line provided by Accident Advice Helpline. An alternative option is to fill in the compensation calculator on the company’s official website. Once entitlement has been confirmed, the injured person is offered legal assistance. This assistance is provided on a no win no fee** basis by this long-established law firm’s friendly, highly trained and experienced lawyers. While everything is done to secure compensation as quickly as possible, it is not possible to predict an exact time frame.

    Date Published: July 8, 2014

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.