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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Injury claim jargon buster: Arbitration

    Compensation claims following an accident on the road, for instance, can be settled in three different ways; an out-of-court settlement; litigation or arbitration.

    For many these terms are simply legal jargon, but at Accident Advice Helpline, we like our clients to fully understand their case, and, as such, aim to bust the intimidation factor of any specialised language.

    Out-of-court settlement

    In some cases, claims for driver or passenger injury compensation never make it to court, but are settled by a private agreement between the claimant and the defendant’s insurance before the case makes it to court.


    Depending on the circumstances of a road traffic accident and varying other factors, it may become necessary to start court proceedings. This process is known as litigation.


    Arbitration is an alternative way of settling a case not involving courts, judges and potentially years of battling for what is rightfully yours after sustaining an injury in a car accident caused by someone else.

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    This process involves you and the other party (the other driver’s insurance) agreeing on an individual or group of individuals arbitrating the case.

    Award ranges

    This person or group will then hear/see all relevant evidence and make a decision that is then legally binding. Often more relaxed, faster than and not as daunting as going to court, arbitration will also ensure you will definitely receive at least a minimal amount of compensation for your injury by motoring accident.

    This is because arbitration usually involves both parties agreeing on minimum and maximum amounts before the process begins. This is opposed to court hearings, where claimants may end up with nothing or could be awarded ridiculous amounts, and the arbitrator simply deciding on an award lying somewhere between these amounts.

    Making decisions

    While it may be daunting to think that you may have to decide whether to settle out of court, go to court, or agree to arbitration, remember that you will not have to do this on your own.

    Accident Advice Helpline injury solicitors boast over 15 years’ experience in making decisions like this for claimants just like you. We will help you understand what is required in each scenario and which of these scenarios is the most suited route to achieve the best possible outcome for your car accident claim.

    How to get this help

    Securing the help of our experienced legal professionals could not be simpler. Go online and fill in the compensation calculator on Accident Advice Helpline’s website.

    Alternatively, make a confidential call to our Freephone number 0800 689 0500, and speak with one of our advisers. Lines are open 24 hours, seven days a week. Make sure you get the best help possible with your claim for traffic accident compensation by making that call today.

    Date Published: March 2, 2015

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.