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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    The importance of taking photographs of your defective hotel room


    After a long flight, there really is nothing better than getting to the luxury of your hotel room, running a bath and climbing into bed. But sometimes, hotel rooms do not live up to expectations, and sometimes, tourists and visitors are unfortunate enough to be allocated a defective hotel room with no chance to relocate. Defects in hotel rooms can be very dangerous, so it can be useful to know what to do in the instance of discovering faults and dangers in your living quarters whilst abroad so you can rectify them formally when you return. In cases like this, photographs are key.

    Why are photographs so important?

    When you notice that you are in a hotel room that is a risk to safety and/or is home to defects, it is up to the hotel to rectify these things as defects can cause an accident on holiday and a potential travel accident compensation claim. When the defective equipment is not replaced and you are not moved to a safe, suitable hotel room, a formal complaint or legal case can be opened on your return and photographs are proof of the conditions you were subjected to.

    What should I photograph?

    You should photograph any defects you find in your hotel room if the hotel doesn’t rectify and provide a solution to them. Leaks can cause slips, trips and falls, rogue, unruly cables can cause a whole host of accidents including trips and slips, defect windows and doors can cause fall accidents, and defective electrical equipment can cause shocks and burns. Ensure you take photographs of any defects not rectified by the hotel immediately, as defects put you at risk of an accident on holiday.

    How should I photograph?

    If possible, take photographs with a digital camera, as the quality can be far better than with a mobile phone. Videos are also very important, such as showing an area which puts you and your party at risk of a dangerous slip or trip, or injury. Switching on the “date” stamp is also important for proof purposes.

    Make a travel accident claim

    Accident Advice Helpline and our team of lawyers would be happy to help any victims of holiday injuries due to defective hotel rooms. If you have recently fallen victim to an accident whilst abroad because of a neglected hotel room and hotel service, you could have a compensation claim.

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    Date Published: July 8, 2014

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.