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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Ill on a cruise due to food or uncleanliness


    The Athens Convention brought into force in the UK in 1996 states that cruise operators owe their passengers a duty of care to prevent food poisoning outbreaks and personal injuries. Operating in favour of consumers (the operator/carrier is automatically presumed to be at fault unless proven otherwise). If uncleanliness or contaminated food made you ill on a cruise, you can make a compensation claim against the responsible carrier/operator.

    When to claim

    You can, however, only make a personal injury claim under this convention if:

    • Your cruise started and finished at a port in the UK (please note that this does not apply to domestic – Scotland’s coast and the British Isles – cruises
    • You were made ill on a cruise within the past 24 months

    If you were made ill on a cruise ship departing from another country, you may still be able to claim.

    1992 Package Travel Regulations

    In this case, however, your claim for food poisoning compensation would have to be made under the Package Travel Regulations from 1992. Claims made under the terms of these regulations can only be made if:

    • A UK company was the tour operator
    • There were no in-between ports of call (stop-offs)
    • Your food poisoning infection occurred within the past 36 months

    It is important to know that claiming under these regulations means you must prove that the operator was at fault (unlike claims under the Athens Convention, which automatically presumes operators to be at fault).

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    Made ill on a cruise

    If you contracted a disease on board a cruise ship, we at Accident Advice Helpline can help you get the compensation you deserve.

    About us

    We are not a claims management company, but a law firm with a skilled nationwide team of solicitors. This means your claim will not be passed on to someone else but will be handled by in-house solicitors with over 15 years’ experience in handling claims just like yours. Operating invariably under conditional (no-win, no-fee) fee agreements, our solicitors can conduct most claims over the phone and often have the ability to settle claims out of court (this cannot be guaranteed due to varying circumstances between cases).

    Contact us

    To get your personal injury claim started as soon as possible, call our freephone helpline from a mobile or landline on 0333 500 0993 or 0800 689 0500 and get a solicitor assigned to your case today.

    Date Published: February 21, 2017

    Author: SM Content

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.