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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    If you get injured at the hairdressers, are they liable?


    Whether a hairdresser is liable for personal injuries to customers depends on the circumstances surrounding the accident leading to the injury. Below are a few examples of situations that could cause you to be injured at the hairdressers and who would most likely be liable in each instance.

    • Example one
      If you were injured at the hairdressers by a slip or trip on wet, contaminated (by hair cuttings, for example) or cluttered floor, the owner or manager of the salon would be liable for your injury, as their duty of care towards staff members and customers includes ensuring floors are kept clean, dry and free of trip hazards to prevent injuries by slips, trips and falls.
    • Example two
      Should you be injured at the hairdressers by your stylist cutting or burning you, liability for your accidental injury could lie either with the stylist (if he or she acted carelessly, for instance) or with the stylist’s employer (if the stylist was not properly trained in the use of equipment, safe cutting procedures, etc.)
    • Example three
      Hair dyes, bleaches and other chemicals likely to be used by hairdressers typically require stylists to carry out initial skin and hair (strand) tests to ensure customers do not experience allergic reactions to various products. In addition, such chemicals must be used according to instructions and with the utmost care in order to prevent chemical burns.If your stylist fails to take these simple precautions and you subsequently suffer an allergic reaction or are injured at your hairdressers by a chemical burn, the stylist would be liable for your injury (unless he or she was not informed of safety procedures and practices in using these chemicals, in which case their employer could be held liable).
    • Example four
      In cases of hairdressing accidents caused by faulty equipment (injuries by electrocution; fires, explosions or burning by overheating appliances), liability could rest either with the responsible appliance’s manufacturer or, if an older appliance was not regularly checked for electrical safety, with the salon owner.

    Injured at the hairdressers

    All said and done, whether you had a slip, trip or fall, sustained an injury by cutting, burning or electrocution or suffered an allergic reaction to styling chemicals, chances are someone will be liable to pay your personal injury compensation. Learn how to action a public liability claim by calling our Accident Advice Helpline freephone number 0800 689 0500 from your landline now. If you are using your mobile to contact us, the number you should use is 0333 500 0993.

    Date Published: December 9, 2015

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.