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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Faulty product claims: Household items


    Under the heading of faulty household items, you can find products such as coffee makers, washing machines, televisions and cooking equipment. These are items which are almost essential in modern life. If a product is faulty, it’s important to know your rights as a consumer.

    What sort of injuries can occur as the result of a faulty household item?

    Depending on the nature of the item in question, a number of injuries can occur. Some of the more common injuries include:

    • Breathing difficulties
    • Carbon Monoxide Poisoning
    • Allergic reactions
    • Burns
    • Scalding
    • Lacerations
    • Bruises
    • Slips, trips and falls

    Returning a faulty product

    If you have purchased a product which is faulty, you are within your rights as a consumer to return the item to the retailer. Under the Sale of Goods Act 1979 any item purchased must be fit for purpose and everyday use. Even items which must be self-assembled are covered by the Sale of Goods Act. However, if an injury occurs then a claim for compensation may be made.

    How long do I have to claim compensation?

    A claim for personal injury compensation must be made within three years of the injury being sustained, or in some cases within three years of diagnosis where an injury was not yet discovered. It’s important to contact Accident Advice Helpline as soon as possible to ensure that you don’t miss out on compensation that you are entitled to. Compensation may not provide pain relief, but it can help to alleviate the financial difficulties that arise as the result of an accident.

    Why choose Accident Advice Helpline?

    We are an expert law firm with over 15 years’ experience in all areas of personal injury compensation including claims for faulty and dangerous products. All of our claims are made on a 100% no-win-no-fee basis, meaning you will not be out of pocket if your claim for compensation is unsuccessful. Our helpline is contactable on 0800 689 0500 and is open 24/7. It is staffed by friendly, professional advisers who may be able to provide you with a guideline amount for compensation that you can expect to receive. Any claims for compensation that are discussed over the phone are made completely under no obligation. We pride ourselves on our integrity and dependability. Many of our claims are settled outside court, meaning that the majority of our clients will never have to set foot in a courtroom.

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    Date Published: February 27, 2015

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.