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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Most common accident claims: Call centre


    Call centres are always a hive of activity. There never seems to be a quiet moment and the floors are always packed with staff, desks and electrical items. All of this can often mean that accident claims are more likely to occur.

    What are the most common accident claims in a call centre?

    The most common claim is likely to be slips, trips and falls. Lots of electrical items in the office means lots of wiring and if these wires are not secured they can easily become a trip hazard thus causing a fall injury. Also, with a lot of staff in the office, it is not uncommon to be focused on a certain task and not see someone walking towards until you have bumped into them which could potentially cause a trip injury in its extreme form.

    How to avoid slips, trips and fall claims in the office

    The easiest way to avoid a slip, trip or fall injury is to make sure your area and the area around you is clear of any debris and that all wires coming from your desk are secured properly either to the floor or your desk. Don’t forget about the wires dangling under your desk as there is a chance you could catch your foot on one as you stand up and cause a nasty trip injury for yourself.

    If you see anything that could cause a slip, trip or fall injuries either report it to your line manager or clear it up. This will not only ensure others will stay safe but also will ensure you don’t slip, trip or fall over it later when you may have forgotten it was there.

    Finally, always look where you are going when moving about the office. You may be thinking about that very important task you need to do but if you don’t look where you are walking then you could get a nasty slip, trip or fall injury from that item on the floor or that puddle.

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    However, accidents do happen, especially in a busy environment such as the office. So if you do have a slip, trip or fall or any injury whilst in the office that wasn’t your fault you may be able to make a claim. Speak to Accident Advice Helpline to find out more about your potential compensation claim on 0800 689 0500 or 0333 500 0993 from a mobile.

    Date Published: February 13, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.