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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    How to claim if you have an escalator accident


    Many of us welcome the sight of an escalator when we’ve had a long day at the shopping centre or we’re carrying heavy bags of groceries. In most cases, an escalator will save us time and enable us to rest our legs. Most escalators are maintained properly, and the risk of accidents are very low. However, it possible for an escalator accident to occur. If you’ve had an escalator accident and have been injured as a result, you may have a case for personal injury compensation.

    When can you claim for an escalator accident?

    Sometimes, accidents happen, and we’re to blame. Perhaps you weren’t looking where you were going when it came to getting off the escalator or you tripped because you were trying to send a text message and walk at the same time. In other cases, injuries can occur as a result of faulty equipment or poor maintenance techniques. If there’s an escalator available in a department store, for example, the shop manager has a responsibility to make sure that it is safe to use. If you’ve had an escalator accident and you were injured because the escalator was broken or faulty, you will not be liable for your injuries, and you could claim escalator accident compensation. In many cases, injuries are minor, but it is possible for escalator accidents to cause severe, even life-threatening injuries.

    How do I claim compensation for an accident?

    If you’ve been involved in an accident that wasn’t your fault, we believe that you deserve to be compensated. Compensation is a financial payout, which is awarded to people who have sustained injuries or developed an illness through no fault of their own.

    If you’ve been injured on an escalator, and you’d like to claim compensation, it’s a good idea to get as much information together as possible, and then contact Accident Advice Helpline. Write down exactly what happened in as much detail as possible. When you speak to an adviser, they will ask you questions about the incident, and if your case satisfies the criteria, your claim will be passed onto an expert personal injury lawyer. Your legal team will use evidence such as statements, video footage, photographs and medical reports to build your case.

    If you’d like to find out more about claiming compensation for injuries caused by a faulty escalator, call us now on 0800 689 0500 or 0333 500 0993 from a mobile phone.

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    Date Published: February 19, 2017

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.