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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Can you claim if your hotel food gives you food poisoning?


    Hotels have a duty of care towards you to prevent personal injuries. This includes maintaining adequate food hygiene standards to prevent food poisoning outbreaks. If hotel food gives you food poisoning and ruins your holiday, you could be entitled to make a food poisoning injury claim.

    What to do when hotel food gives you food poisoning

    If hotel food gives you food poisoning, you should report your suspicion to hotel staff and seek medical attention as soon as you experience any food poisoning symptoms. This is important for two reasons:

    • Reporting your food poisoning infection immediately may prevent an isolated incident turning into a full-blown food poisoning epidemic at the hotel
    • Seeking medical attention will ensure your condition is diagnosed and treated correctly as quickly as possible

    The latter is of particular importance, as untreated food poisoning can lead to serious, potentially life-threatening complications. In addition, your medical records will be useful evidence when you make a food poisoning claim.

    Why you should claim

    If hotel food gives you food poisoning and your symptoms are comparatively minor, you may be inclined not to make a public liability claim. You should, however, consider claiming anyway, because:

    • Getting caught with an illness on holiday can turn out to be expensive. Compensation can help you with this unexpected financial burden
    • Making a claim is likely to prompt an investigation into why and how you and perhaps others were exposed to food poisoning bacteria.

    Such an investigation may help to prevent future outbreaks of food poisoning at the hotel in question by forcing management to implement more stringent food hygiene procedures.

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    How to claim

    You can get your claim set into motion by calling our freephone helpline. Offering sympathetic, useful food poisoning advice, our advisors will be asking you what happened when, where and how.

    Keeping this information strictly confidential, they will use it to confirm your eligibility to claim. On confirmation of your claim eligibility, you will be offered our Accident Advice Helpline solicitors’ services. You are under no obligation to accept this offer, but we highly recommend doing so for the reasons mentioned above.

    100% no-win, no-fee

    If you do accept this offer, a solicitor with years of experience in handling claims like yours will be assigned to you under a conditional fee agreement. Find out exactly what this means and more by calling our helpline from any UK landline on 0800 689 0500 now. Alternatively, you can also call us from your mobile on 0333 500 0993.

    Date Published: May 5, 2017

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.