Product liability issues are not always as simple as they may appear, even if a newly-purchased product is obviously defective. One of the main problems with product liability claims is determining who is actually responsible/liable for the faulty product. In some cases, this may be the retailer, but quite frequently, manufacturers can be held liable. If no-one accepts responsibility, it may help to get local Trading Standards officers involved.
Trading Standards and product liability
Local councils’ Trading Standards offices are there to enforce safety in most cases, but medicines and food come under the jurisdiction of other authorities. If both retailers and manufacturers deny responsibility for injuries by faulty products, officers have the authority to enter premises and see whether rules are being broken. They may also seize or purchase goods in order to check that they are safe.
When products are deemed unsafe
Should such checks indicate that a product is indeed unsafe; Trading Standards has several options to act. These include:
- Ordering manufacturers/retailers to stop selling the product.
- Going to court and asking for products to be removed or destroyed.
- Prosecuting the offending retailer or manufacturer.
Any action taken by Trading Standards may be useful as evidence in claim for faulty product compensation.
Accidents at work or at home
If you were injured at work or suffered an injury by defective product at home, you may qualify for personal injury compensation. In order to claim for compensation, you must provide documentation of your injury, as well as proving who was responsible for your injury. Documentation concerning Trading Standard actions taken with regards to your claim should therefore be kept safe, as it may be needed as evidence.
When to claim compensation
Compensation claims have to be brought forward within three years of the incident leading to your accidental injury. Under some circumstances, this limit may be extended. Such circumstances may consist of the injury leaving the injured party unable to claim within this period, or if the injured individual was a minor at the time of the accident. The time within which to claim in these situations may be extended until the injured person has sufficiently recovered or reaches the age of 18 respectively.
How to claim faulty goods compensation
Claims can be initiated on a no win no fee* basis by contacting Accident Advice Helpline, a highly respected law firm with more than 15 years of experience in handling compensation claims. They can be contacted on 0800 689 0500 or 0333 500 0993 if you’re calling from a mobile.
Date Published: March 12, 2014
Author: David Brown