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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Can I make a faulty product claim for skin irritation?

    There are some situations where you may be able to make a faulty product claim for skin irritation. The majority of cases would be classed as the client having sensitive skin and no law firm would take it on. However, there will be some cases where a faulty product claim would certainly be applicable.

    What type of cases would I be able to make a claim for skin irritation?

    One case might be if you had bought a lotion whilst on holiday for example, and it made your skin swell up. This may be grounds to file for travel compensation if the doctor found it was not that you were having an allergic reaction but a harmful chemical that triggered the reaction. Another situation where you may be able to make a compensation claim is if you were to go to a salon and had your hair done but your skin had a reaction to the hair dye chemicals. All hairdressers should conduct a skin sensitivity test in order to make sure your skin won’t be irritated by it. So, in the case of this injury claim the hairdresser or salon would be liable.

    What type of cases wouldn’t classed as a travel accident claim or faulty product claim?

    If you decide to try a new lotion or face mask from a chemist and it makes your skin become itchy and red this would not class as a travel claim if abroad or a faulty product claim. This would most likely be an allergic reaction or the chemicals reacting with your skin which, if sensitive, is more susceptible to irritations. Other examples of faulty product and travel claims for skin irritation that would not be successful are home hair dye home kits reacting badly with your scalp. It is up to you to conduct your own patch test on our skin before dying your hair if you are doing this at home. This means that any faulty product or travel injury claim would not stand up.

    But, if you do genuinely have a travel accident whether it includes skin irritation or any other injury that wasn’t your fault you may be able to make a claim. Speak to Accident Advice Helpline on 0800 689 0500 to find out how much you could claim.

    Date Published: February 13, 2014

    Open Claim Calculator

    Author: David Brown


    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

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