Regardless of where it is, inadequate signage can cause a whole host of damage and problems, including at a restaurant. Here’s how inadequate signage can cause accidents for customers and staff and what you can do if you have recently and unfortunately fallen victim to a fall accident because of the lack of a sign.
Restaurants have to deal with spills every single day: the number one cause of a fall or slip. Whether it’s someone that drops their food on the floor, spills a drink, or a bar staff member that accidentally sprays the floor when fulfilling a drinks order, spillages happen every single day. However, staff should be diligent in clearing spillages as they can cause slips, trips and falls and a plethora of horrid injuries. When a spillage occurs, time is of the essence, and the spillage should be dealt with as soon as possible. Ideally, when a staff member is going to fetch the equipment needed to clear a spillage, a sign should be placed over it. This lets customers know to walk around the sign and avoid the area. However, if there is inadequate signage, customers will be none the wiser, and could walk through the spill, suffering a slip or trip injury which can be a very stressful situation. A simple sign would minimise the risk of that situation ever occurring.
In many restaurants are open kitchens with an exposed counter. These counters can be very hot and passing customers should be told about them, because if they aren’t, they are at risk of passing, touching the counter without realising it is hot, and burning themselves. A simple sign can warn customers of the heat and the risks involved.
It isn’t just trips and falls that occur in restaurants when inadequate signage is used. Restaurants are obligated to inform customers of any allergenic ingredients used to avoid a customer having an allergic reaction, and if signs on the menu aren’t present, people with allergies are at risk. In this case, being better safe than sorry has never been more true, and if you have doubts of the contents of a meal, ask the waiters or the chef for the ingredients list.
Have you suffered a public place fall because of inadequate signage?
Accident Advice Helpline can help you. As customers, we should be warned of slippery, dangerous surfaces, and if the establishment fails to keep us informed, we are at risk of a trip, slip or fall. Call us to talk to us about your case – it’s free and we are available to you 24 hours a day.
Date Published: July 8, 2014
Author: Accident Advice