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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Can you claim if you fall down the stairs on a double decker bus?

    Whether you can claim if you fall down the stairs on a double decker bus depends on the circumstances. Here are some instances that may entitle you to make a claim.

    Claim for a fall down the stairs on a double decker bus

    Bus companies and drivers have a duty of care towards passengers to prevent accidental injuries. This includes:

    • Ensuring buses are in a safe, well-maintained condition
    • Keeping passages and stairs free of clutter, clean and dry
    • Waiting for all passengers to be seated before pulling off

    If a bus company or driver is in breach of this duty and you are subsequently injured on a bus, you could qualify for passenger injury compensation.

    You could, for example, claim if you fall down the stairs on a double decker bus because:

    • The stairs were damaged or cluttered
    • The handrail was damaged, causing you to lose your grip
    • The driver was aware of a spill on the stairs but did nothing to clear it up
    • The driver pulled off before you were seated, causing you to lose your balance

    Accident Advice Helpline

    As a law firm with more than a decade of experience in dealing with passenger injury claims, we can provide you with helpful, no-obligation bus accident compensation advice. What’s more, our 100% no-win, no-fee* in-house solicitors can:

    • Support you throughout the claim process, from establishing who is liable for your personal injury and gathering supporting evidence to your claim’s successful conclusion
    • Deal with most claims over the phone
    • Often negotiate settlements out of court

    The latter cannot, however, be guaranteed, as situations vary from one case to another.

    Compensation amounts and time frames

    The differences between cases also mean we cannot tell you exactly how much compensation you will eventually be awarded or how long it will take to get your claim settled. Any amounts or time frames we may mention are therefore rough estimates based on previous cases only.

    Learn more

    To get more detailed information on claiming for compensation and/or have an in-house solicitor assigned to help you with your double decker bus injury claim, call our 24-hour freephone helpline and discuss your case with one of our advisors today. You can call us from your mobile or a UK landline on 0333 500 0993 or 0800 689 0500 respectively. Any information we ask you to provide will be kept confidential.

    Accident Advice Helpline (or AAH) is a trading name of Slater and Gordon UK Limited, a company registered in England & Wales with registration number 07931918, VAT 125 446 327, registered office 50/52 Chancery Lane, London WC2A 1HL and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority and authorised and regulated by the Financial Conduct Authority for insurance mediation activity.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.