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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Are burns the only accident I’m likely to experience in a restaurant?


    Restaurant accidents are by no means limited to incidents causing staff or customers to suffer burn injuries. Scalding injuries, injuries by slips or trips; food poisoning outbreaks and injuries by electrocution or cutting are all possible within the dining rooms and kitchens of restaurants, although the latter two are mainly suffered by employees, rather than customers.

    Slips, trips and falls

    Slip injuries in restaurants are usually caused by wet flooring following bad weather; spills or dropped food items. Injuries by tripping are frequently caused by carelessly deposited bags, packages, etc, or unmarked, poorly-lit steps, uneven or loose flooring materials and similar trip hazards.

    Burns and scalding

    Excessively hot drinks may result in scalding injuries. Then, of course, there is the risk of suffering burn injuries. For diners, these are usually the result of food that is being served too hot, while kitchen workers may accidentally touch hot appliances, or be burned or scalded by spills involving hot liquids.

    Food poisoning

    Inadequate hygiene may result in cross contamination with harmful bacteria, which may ultimately result in customers being infected with food poisoning.

    Public liability claims

    Restaurant owners, management and staff have a legal duty to prevent accidental injuries to customers and other staff members by keeping floors clean, dry and free of trip hazards; practising safe working procedures and ensuring contamination with food poisoning bacteria is avoided by maintaining high standards of hygiene within both kitchen and serving areas. Should neglect of this duty lead to personal injuries, owners, managers or responsible staff members may be held liable to pay compensation to the injured individual.

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    Claiming compensation

    If you were injured at a restaurant through no fault of your own within the last 36 months, call Accident Advice Helpline for advice and assistance. Specialising in personal injury claims, this law firm has years of experience in securing compensation for people who have sustained injuries in accidents caused by others.

    What to expect

    On making initial contact with the company, you will be asked to provide some details concerning your injury and the accident that caused it to determine whether you are entitled to make a claim. All details provided by you will be kept strictly confidential. After your entitlement has been established, you will be offered the opportunity to enlist the help one of the company’s own compensation lawyers. These services are offered under conditional fee agreements, meaning you do not have to worry about paying anything until your claim is settled.

    Date Published: July 8, 2014

    Author: Accident Advice

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.