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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Most bizarre health & safety cases: Restaurant won’t cut baguette in half with a knife


    During the summer of 2013, staff at the restaurant of a department store refused to use a knife in order to cut a baguette for customers wishing to share the snack (HSE ‘Myth Busters’, Case 203; http://www.hse.gov.uk/myth/myth-busting/2013/case203-restaurant-knives.htm).

    The excuse given for this refusal was that all knives previously available for their use had been removed from the premises due to health and safety concerns.

    Disgusted with the refusal, one of the customers contacted the HSE to find out whether this was indeed a legal requirement for employers wishing to prevent work accidents.

    Preventing accidents at work by being cautious about safety

    The myth busting panel decided that while employers do indeed have the responsibility to prevent accidents in the workplace, this refusal was without doubt just a case of pitiful customer service.

    There is no relevant legislation forbidding use of knives within restaurant environments, although employers do have to ensure staff are adequately trained in their correct use.

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    The store has since recognised this fact, apologised to their customers for the incident and advised their staff that cutting baguettes in half with the help of suitable knives is a service that can and should be provided.

    Health and safety at work

    Employers in all types of profession are legally required to protect their employees against accidental work injuries by providing proper, well-maintained equipment for whatever activities are required, as well as giving workers the necessary training to conduct their duties in a safe manner.

    Should injuries occur to workers due to their employer’s failure to do so, the injured individuals are entitled to claim for work injury compensation.

    Work related injury compensation

    Any person injured at work due to lack of adequate training or failure to provide correct equipment within the past 36 months may have the right to claim for industrial injury compensation.

    This not only applies to cuts, bruises, burns or broken bones, but also to industrial deafness, repetitive strain injuries, vibration white finger and other long-term work related conditions.

    Claim for injuries at work

    Accident Advice Helpline is a law firm assisting injured individuals in obtaining personal injury compensation. Offering no win, no fee services, the company is available for advice via a 24 hour helpline.

    This free phone number is available seven days/ week and is manned by experienced, friendly staff. An alternative method of determining the likelihood of a work injury claim succeeding is to consult the compensation calculator on the firm’s official website.

    Date Published: November 20, 2013

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.