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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Advice for supermarket employees when threatened

    Advice for supermarket employees when threatened

    Everyone has the right to feel safe and comfortable when they are at work; if you’ve been injured in an accident at work, you have suffered abuse or offensive language or you have developed an illness as a result of your working conditions, you may wish to consider claiming compensation.

    Work accidents in the supermarket

    Supermarkets are busy places where employees have different roles and responsibilities; on the surface, it may seem like a supermarket is a safe place to work, but there are actually many hazards lurking in your local store. From a risk of cuts and lacerations caused by machinery and sharp knives at the butcher’s stall, to a risk of slips and trips in the aisles, there are real dangers for employees.

    The most common types of accidents and injuries experienced by supermarket employees include:

    • Slips, trips and falls.
    • Falls from height.
    • Injuries caused by falling objects.
    • Lacerations.
    • Scalds and burns.
    • Injuries caused by lifting.

    Another problem which may affect supermarket staff is abusive language and behaviour displayed by customers, which may result in physical injury or emotional harm.

    Coping with work-related illness caused by threatening behaviour at work

    When you go to work, you don’t expect to spend your time being threatened by others and nobody should be subjected to this kind of behaviour when they are working. Employers should have a code of conduct in place to deal with such situations and they should also provide the relevant training for employees to cope with abusive customers, as well as offering support in the event that an employee is threatened. Such situations may result in physical injuries, as well as psychological issues, including anxiety, stress and depression, and all cases should be reported to a supervisor and then dealt with in an appropriate manner.

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    Can I make a work accident claim?

    If you have suffered a work-related injury or you have become ill as a result of your employment, call Accident Advice Helpline to discuss your personal injury claim with a trained legal adviser. If you have been injured at work or you have developed an illness over the last three years and you can prove that you were not to blame, you may have a case for work injury compensation.

    Accident Advice Helpline was set up in 2000 with a view to providing consumers with a fair, efficient and reliable service. The firm employs expert personal injury lawyers and is endorsed by popular consumer rights campaigner and TV personality, Esther Rantzen.

    Date Published: February 13, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.